Window Peeper AI support

Email support@window-peeper-ai.org for help with Window Peeper AI.

Upload or generation questions

Include the email address used for your account, the task ID if available, the approximate time of the issue and the error message. Describe what you expected and what happened. Do not send passwords, Google sign-in codes, API keys or full payment-card details.

If an upload fails, use JPG, PNG or WebP under 10 MB and check that the photo has a clearly visible face. If a job is still processing, check the same task in your account history before submitting another request.

Billing questions

Check pricing for the current availability and displayed terms before purchasing. If you have a payment question, include the order reference. You may request a full refund within 7 days of purchase if the credits from that purchase are unused. Include your account email and order reference. Confirmed generation failures restore the website credits charged for that job. For a quality concern with a completed video, include the task ID and explain the issue so support can review it individually. Credit restoration and payment refunds are separate.

Privacy and deletion requests

Email from the address associated with your account and describe the account, upload or task concerned. We may need to verify ownership before acting. Do not send identity documents unless support explains why they are necessary and provides an appropriate method.

Example attribution or content concerns

Include the example number or source URL and describe your relationship to the content. We can review attribution, permission and removal requests. Gallery examples illustrate the trend and are not presented as videos generated on this website.

For more detail, read our Privacy Policy and Terms of Service.